Terms & Conditions

Last Updated: February 2026

Acceptance of Terms

By interacting with our services, including responding to SMS messages or submitting feedback through our forms, you agree to these Terms and Conditions.

Service Description

Our service facilitates customer service follow-up communications after a service appointment. This may include:

• Satisfaction check-in messages

• Short feedback surveys

• Optional draft responses generated for convenience

Submitting feedback is voluntary.

SMS Messaging

By providing your phone number during a service interaction, you consent to receive text messages related to that service.

These messages may include:

• Customer service follow-ups

• Satisfaction inquiries

• Feedback requests

Message frequency varies.

Message and data rates may apply depending on your mobile carrier.

You may opt out at any time by replying:

STOP

For help, reply:

HELP

Use of Feedback

Feedback submitted through surveys may be used to:

• Improve services

• Address service concerns

• Generate draft customer feedback responses

Any review draft generated is provided as a suggestion only and may be edited or discarded by the customer.

Limitation of Liability

We are not responsible for:

• Errors in customer feedback submissions

• Customer-edited reviews posted to third-party platforms

• Interruptions in messaging services caused by network providers

Services are provided on an “as-is” basis without guarantees of uninterrupted operation.

Modifications

We may modify these Terms and Conditions at any time.

Updated terms will be posted on this page.

Contact

For questions regarding these terms, contact:

Casey Experience Group LLC dba Another Marketing Guy